Enhancing Service Delivery

The government services monitoring initiative empowers citizens with simplified information on where and how to access quality public services and checks processes and tools of public service delivery to control malpractices and corruption in the delivery of essential services to the citizens.

The initiative also measures public service institutions on the efficiency of services delivered based on citizens scorecards to expose the depth of corruption in the institutions and provide citizens with information on where to get quality services in various sectors.

Project Highlights